Return & Exchanges
Should you receive any product with a manufacturing fault or for any other reason need
to return a purchased product to us, please call on 08 9458 9650 or email us
requests for returns will only be accepted within 10 days from the date of purchase. We
strongly suggest that you find out your skin type before selecting any skincare products,
as this will make it much easier for you to be able to select products that will suit you. If
you'd like us to recommend the products that will be best suited to your skin, please
contact us. You will be responsible for return shipping costs unless we shipped a
product that was incorrect or faulty on arrival. Should a product be returned to Je Suis
Femme as faulty, but is found to be free of defect, you will be charged for the cost of
freight from you to Je Suis Femme and the cost of return freight to you at our normal
freight charges. Je Suis Femme may charge a reasonable fee should you return any
goods for credit or exchange which have been damaged while in your care. Generally
credits/refunds are limited to the cost of the goods excluding freight charges.
Any disputes shall be judged under the laws of the State of Western Australia.